Contract for the Supply and/or Installation of a Unified Communications Telephony System
The University of Birmingham has awarded a contract to replace the current Telephony system and Contact Centre software. The maintenance element of the contract will be for five years. The current phone system is a Mitel MX-One with Solidus Contact Centre software. The original Line Interface Modules (LIMs) were installed in 1996 and an upgrade to version 4.1 with a server based IP backbone was carried out in October 2010. The current system supports approximately 6,600 digital handsets and up to 1,000 analogue con...
Buyer
THE UNIVERSITY OF BIRMINGHAM
Value
£10,000,000
Published
14 Feb 2019
Closes
1 Nov 2018
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64200000
Telecommunications services
Lots
Lot default Contract for the Supply and/or Installation of a Unified Communications Telephony System
£10,000,000
The University of Birmingham has awarded a contract to replace the current Telephony system and Contact Centre software. The maintenance element of the contract will be for five years. The current phone system is a Mitel MX-One with Solidus Contact Centre software. The original Line Interface Modules (LIMs) were installed in 1996 and an upgrade to version 4....
Documents
Unlock document linkAwarded contract notice on Contracts Finder
14 Feb 2019
Awarded contract notice on Contracts Finder
Award notice · Web page
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