Telephony, data network and ancillary services

Norfolk County Council and its partners wish to replace its existing corporate voice and data network, mobile communications, calls and lines contracts, and associated value-added services. This development is expected to drive a greater move to unified communications, and also to consider the wider benefits of greater integration of communication technologies into operating processes. Our aim is to develop and drive a step change in the provision of IT-enabled services. The Requirement is stated in terms of the se...