Report a Problem: Building a back-end case management system for Noise complaints
Hackney Council have moved to a single digital service to enable residents to report any problems across the Public Realm, track progress of resolutions and be alerted to the condition of the local environment. Most services are now live and the final two service areas are due to follow imminently. The aim is to improve transparency and customer satisfaction. https://reportaproblem.hackney.gov.uk/.
Buyer
London Borough of Hackney
Value
£97,500
Published
16 Feb 2021
Closes
8 Jan 2021
Procurement details
Source
Contracts Finder
Region
Hackney and Newham
Procurement method
Other
Category
Services
Contract starts
8 Feb 2021
Contract ends
31 Jul 2021
CPV classifications
30122100
Digital offset systems
Lots
Lot default Report a Problem: Building a back-end case management system for Noise complaints
£97,500
Hackney Council have moved to a single digital service to enable residents to report any problems across the Public Realm, track progress of resolutions and be alerted to the condition of the local environment. Most services are now live and the final two service areas are due to follow imminently. The aim is to improve transparency and customer satisfaction...
Delivery: London · United Kingdom, London, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
16 Feb 2021
Awarded contract notice on Contracts Finder
Award notice · Web page
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