Behavioural Insights - Driving Test Backlog

DVSA is an executive agency of the Department for Transport (DfT). Our purpose at DVSA is to help people stay safe on Britain's roads. Our vision is for safer drivers, safer vehicles and safer journeys for all. DVSA has already undertaken customer insight research with learner drivers and with Approved Driving Instructors (ADIs) to better understand the factors that influence learner drivers' decisions about when to attempt their practical test. This commission is to provide behavioural insight expertise to support...