Enterprise Service Management System - RFI

Cornwall Council is conducting a soft market assessment to gain an understanding of Enterprise Service Management Systems currently available. At this stage Cornwall Council wish to explore at a high level what products are available on the market to compare functionality and costs The current solution is an on-premise system, however there is also a preference to move towards an externally hosted SaaS platform. It is intended that the responses supplied will enable the Council to develop a business proposal. Any s...