Customer Journey Mapping Service User Feedback
Customer Journey Mapping: Service User Feedback Project has been designed to help us look at our current systems and processes through the eyes of members of the public who have experienced poor care, or whose family members have done so, and who contacts us to give us feedback. This could include feedback about any regulated service providers such as hospitals, care homes, home care and GP and dentist surgeries. Through developing a better understanding of the endâto-end experience of giving feedback to CQC; fro...
Buyer
Care Quality Commission
Value
£20,500
Published
18 Nov 2016
Closes
7 Jan 2015
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Not Applicable
Category
Services
Contract starts
4 Apr 2015
Contract ends
30 Jun 2015
CPV classifications
73200000
Research and development consultancy services
Lots
Lot default Customer Journey Mapping Service User Feedback
£20,500
Customer Journey Mapping: Service User Feedback Project has been designed to help us look at our current systems and processes through the eyes of members of the public who have experienced poor care, or whose family members have done so, and who contacts us to give us feedback. This could include feedback about any regulated service providers such as hospit...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
26 May 2015
Awarded contract notice on Contracts Finder
Award notice · Web page
CQC PSO 08 Customer Journey Mapping Service User Feedback
Not provided
CQC PSO 08 Customer Journey Mapping Service User Feedback
Application/pdf · PDF
Contains public sector information licensed under the Open Government Licence v3.0.