Managed Services for Organisational Printing across the Merseytravel Estate

Merseytravel has an estate of 22 HP Multi-Function Devices (MFDs) used for smart printing, scanning and copying services for approximately 450 staff. The aim of this procurement is to put in place a service contract for the management of the existing estate of MFD's and the underpinning printing service deployed via the 'SafeCom' smart printing solution. The management service will include the timely supply of consumables to the existing MFD estate and the diagnosis and resolution of MFD faults by the service provi...