IT Service Support Management Tool (ITSSM)
The requirement is for a SaaS-based IT Service Support Management solution servicing all corporate users, including configuration, migration and transition to a new solution. Contract extended by 12 months until 5th March 2026 in line with contractual terms agreed
Buyer
The National Archives
Value
£119,850
Published
10 Dec 2024
Closes
3 Dec 2021
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
6 Mar 2022
Contract ends
5 Mar 2026
CPV classifications
48000000
Software package and information systems
Lots
Lot default IT Service Support Management Tool (ITSSM)
£119,850
The requirement is for a SaaS-based IT Service Support Management solution servicing all corporate users, including configuration, migration and transition to a new solution. Contract extended by 12 months until 5th March 2026 in line with contractual terms agreed
Documents
Unlock document linkOpportunity notice on Contracts Finder
10 Nov 2021
Opportunity notice on Contracts Finder
Tender notice · Web page
Untitled document
Not provided
Tender notice · PDF
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Bidding documents · Excel spreadsheet
Untitled document
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Bidding documents · Excel spreadsheet
Untitled document
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Bidding documents · Excel spreadsheet
Untitled document
Not provided
Bidding documents · Excel spreadsheet
Untitled document
Not provided
Clarifications · PDF
Awarded contract notice on Contracts Finder
26 Jan 2022
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.