Call Monitoring of Telehealth Alarm Systems
Guinness is looking for a provider of an Alarm Receiving Centre (ARC) to deliver a 24/7/365 day service to monitor and answer alarm calls sent from the telecare systems in our homes for older people. We want a provider that has experience of monitoring telehealth alarm calls, across similar volumes and with experience of providing the appropriate response to reassure the customer and escalate as required to the appropriate emergency service. Guinness have 6,700 customers across 181 housing for older people schemes...
Buyer
THE GUINNESS PARTNERSHIP LIMITED
Value
Not provided
Published
26 May 2021
Closes
26 May 2021
Procurement details
Source
Contracts Finder
Region
Camden and City of London
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot default Call Monitoring of Telehealth Alarm Systems
Value not provided
Guinness is looking for a provider of an Alarm Receiving Centre (ARC) to deliver a 24/7/365 day service to monitor and answer alarm calls sent from the telecare systems in our homes for older people. We want a provider that has experience of monitoring telehealth alarm calls, across similar volumes and with experience of providing the appropriate response to...
Delivery: East Midlands · United Kingdom, East of England · United Kingdom, London · United Kingdom, North East · United Kingdom, North West · United Kingdom, South East · United Kingdom
Documents
Unlock document linkEarly engagement notice on Contracts Finder
26 May 2021
Early engagement notice on Contracts Finder
Market engagement notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.