Specialist Repairs Call Centre Service
The London Borough of Lambeth is seeking to procure a strategic partner to deliver a 'Specialist Repairs Call Centre Service' (including emergency and out of hours calls). This new service will align with the objectives and visions of the Customer Experience Strategy (2021) and Lambeth's Digital Strategy (2021), ensuring the best customer experience possible. The procurement process is expected to take place over the next 9-12 months and is planned to follow the competitive procedure with negotiation process. The c...
Buyer
London Borough of Lambeth
Value
Not provided
Published
10 Mar 2022
Closes
12 Apr 2022
Procurement details
Source
Contracts Finder
Region
Lambeth
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
45000000
Construction work
Lots
Lot default Specialist Repairs Call Centre Service
Value not provided
The London Borough of Lambeth is seeking to procure a strategic partner to deliver a 'Specialist Repairs Call Centre Service' (including emergency and out of hours calls). This new service will align with the objectives and visions of the Customer Experience Strategy (2021) and Lambeth's Digital Strategy (2021), ensuring the best customer experience possible...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
10 Mar 2022
Opportunity notice on Contracts Finder
Tender notice · Web page
Additional data
Not provided
Additional data
Document
User / Company
Not provided
User / Company
Document
Contains public sector information licensed under the Open Government Licence v3.0.