Escalated Customer Complaints
We are committed to providing excellent service in the wide range of interactions we have with our customers, regardless of whether they are engaging with us as a doctor, member of the public, employer or in any other capacity. Sometimes we get things wrong, or are unable to help our customers in the way they would like. Our customer complaints process gives our customers a voice to provide feedback on our services, and the GMC receives approximately 2500 customer complaints per year. To ensure the highest standard...
Buyer
General Medical Council (GMC)
Value
£80,000
Published
21 Feb 2017
Closes
2 Dec 2016
Procurement details
Source
Contracts Finder
Region
Manchester
Procurement method
Open
Category
Services
Contract starts
19 Dec 2016
Contract ends
18 Dec 2019
CPV classifications
73210000
Research consultancy services
Lots
Lot default Escalated Customer Complaints
£80,000
We are committed to providing excellent service in the wide range of interactions we have with our customers, regardless of whether they are engaging with us as a doctor, member of the public, employer or in any other capacity. Sometimes we get things wrong, or are unable to help our customers in the way they would like. Our customer complaints process gives...
Delivery: London · United Kingdom, North West · United Kingdom, Northern Ireland · United Kingdom, Scotland · United Kingdom, Wales · United Kingdom, London
Documents
Unlock document linkAwarded contract notice on Contracts Finder
21 Feb 2017
Awarded contract notice on Contracts Finder
Award notice · Web page
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Not provided
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.