Contact Centre Management System
Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which...
Buyer
Leeds Federated Housing Association Ltd
Value
Not provided
Published
20 Feb 2025
Closes
26 Mar 2025
Procurement details
Source
Contracts Finder
Region
Leeds
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64200000
Telecommunications services
Lots
Lot default Contact Centre Management System
Value not provided
Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact ce...
Delivery: Yorkshire and the Humber · United Kingdom, Yorkshire and the Humber, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
20 Feb 2025
Opportunity notice on Contracts Finder
Tender notice · Web page
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Not provided
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.