19-20.CSG. Research into Help to Save Customer Experience
Help to Save is a scheme designed to encourage people on low incomes to build up savings by offering bonuses on savings. This mixed method research aims to provide insight into customer behaviour and experiences of the service following launch. This will help HMRC to identify any improvements that can be made to the scheme and understand how to further encourage uptake.
Buyer
H M REVENUE & CUSTOMS
Value
£64,500
Published
29 Jan 2020
Closes
18 Oct 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other Mini Competition Within Lot 3 Of The BEIS Research And Evaluation Framework For Suppliers Who Confirmed Their Interest In Receiving HMRC Research Commissions.
Category
Services
Contract starts
11 Nov 2019
Contract ends
17 Apr 2020
CPV classifications
73110000
Research services
Lots
Lot default 19-20.CSG. Research into Help to Save Customer Experience
£64,500
Help to Save is a scheme designed to encourage people on low incomes to build up savings by offering bonuses on savings. This mixed method research aims to provide insight into customer behaviour and experiences of the service following launch. This will help HMRC to identify any improvements that can be made to the scheme and understand how to further encou...
Delivery: North West · United Kingdom, North West, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
29 Jan 2020
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.