RBKC - Website Developments and Improvements EOI (2)

The Royal Borough of Kensington and Chelsea wants to meet audience needs more effectively through its website Homepage | Royal Borough of Kensington and Chelsea (rbkc.gov.uk) The site should meet the Local Government Digital Service Standard, which prioritises understanding user needs through user research and analytics, utilising appropriate tools and systems, making sure users 'succeed first time' and encouraging maximum usage, in line with the Customer Access Strategy. We are looking to procure a partner with sp...