IT Service Support Management (ITSSM) Toolset
The objective of this tender exercise is to source a supplier to deliver an enterprise IT Service Support Management (ITSSM) toolset preferably, but not exclusively, as a Software as a Service (SaaS) solution to The National Archives (TNA), providing a replaced and extended service with the aim of adding modern on-demand cloud services ensuring they are efficient and highly available. 1 Our aim is to replace our internally hosted legacy ITSSM tool with a modern, more flexible solution that integrates with our techn...
Buyer
National Archives Public Record Office
Value
£95,677
Published
28 Mar 2017
Closes
10 Feb 2017
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Not Applicable
Category
Services
Contract starts
6 Mar 2017
Contract ends
5 Mar 2020
CPV classifications
48000000
Software package and information systems
Lots
Lot default IT Service Support Management (ITSSM) Toolset
£95,677
The objective of this tender exercise is to source a supplier to deliver an enterprise IT Service Support Management (ITSSM) toolset preferably, but not exclusively, as a Software as a Service (SaaS) solution to The National Archives (TNA), providing a replaced and extended service with the aim of adding modern on-demand cloud services ensuring they are effi...
Documents
Unlock document linkOpportunity notice on Contracts Finder
19 Jan 2017
Opportunity notice on Contracts Finder
Tender notice · Web page
ITT
Not provided
ITT
Tender notice · PDF
Appendix C
Not provided
Appendix C
Tender notice · PDF
Appendix D
Not provided
Appendix D
Tender notice · Word document
Awarded contract notice on Contracts Finder
28 Mar 2017
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.