Pipeline Noticeocds-b5fd17-67aa57f4-38e8-4c89-9d5e-77b5f1f5331f

Contact Centre Software Enhancement

We are currently engaging with suppliers in the market to further understand our requirements for a Contact Centre Solution Software solution to plug into our current VOIP Contact Centre Solution. We are looking to enhance our current contact centre solution. Our customers are truly at the heart of what we do here at Thirteen and we are exploring the external market to support us with our journey around striving to continually improve our colleague and customer experience to: - Deliver exceptional front line agent...

Buyer

THIRTEEN HOUSING GROUP LIMITED

Value

Not provided

Published

24 Jun 2024

Closes

24 Jun 2024

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Not provided

Category

Goods

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

48000000

Software package and information systems

Lots

Lot default Contact Centre Software Enhancement

Value not provided

We are currently engaging with suppliers in the market to further understand our requirements for a Contact Centre Solution Software solution to plug into our current VOIP Contact Centre Solution. We are looking to enhance our current contact centre solution. Our customers are truly at the heart of what we do here at Thirteen and we are exploring the externa...

Early engagement notice on Contracts Finder

24 Jun 2024

Early engagement notice on Contracts Finder

Market engagement notice · Web page

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