YAS169 NHS111 User Surveys and Analyses

Yorkshire Ambulance NHS Trust (YAS) is seeking a suitably qualified provider of ‘User’ experience survey and analysis services to support our NHS 111 service. NHS 111 is a national health line designed to assist callers with non-emergency healthcare needs. Users access the service by dialling a free phone number 111. The logo for the service is ‘Call 111 when it’s less urgent than 999’ YAS is a NHS 111 service provider across the Yorkshire and Humber region which is one of the largest geographical areas i...