WEBCHAT
West Yorkshire Combined Authority (WYCA) is responsible for the MetroLine contact centre. The contact centre provides public transport information over the phone, by email, social media and is currently undertaking a 6 month trial of live chat. WYCA is looking for an easy to use live chat solution, the aim to support customers using website www.wymetro.com. Applicants should go to https://in-tendhost.co.uk/westyorkshireca/aspx/Home hover on 'Tenders' the select 'Current' and 'View Details'. There is a registration...
Buyer
West Yorkshire Combined Authority
Value
£90,000
Published
18 Nov 2016
Closes
8 Jun 2015
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Not Applicable
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot default WEBCHAT
£90,000
West Yorkshire Combined Authority (WYCA) is responsible for the MetroLine contact centre. The contact centre provides public transport information over the phone, by email, social media and is currently undertaking a 6 month trial of live chat. WYCA is looking for an easy to use live chat solution, the aim to support customers using website www.wymetro.com....
Delivery: Yorkshire and the Humber · United Kingdom, Yorkshire and the Humber, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
20 May 2015
Opportunity notice on Contracts Finder
Tender notice · Web page
Guidance for tenderers
Not provided
Guidance for tenderers
Application/pdf · PDF
Contains public sector information licensed under the Open Government Licence v3.0.