Supply of ITSM SaaS Solution
The Big Lottery Fund is seeking to replace on premise ITSM Toolset with a SaaS solution. The Current toolset is used as a shared service by a number of internal departments. We are looking to procure a SaaS solution in order to minimise upgrade costs / impacts, increase ease of use and reporting efficiencies and reduce internal administration.
Buyer
Big Lottery Fund
Value
£171,240
Published
26 Jul 2017
Closes
21 Apr 2017
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
29 Jun 2017
Contract ends
30 Jun 2020
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Supply of ITSM SaaS Solution
£171,240
The Big Lottery Fund is seeking to replace on premise ITSM Toolset with a SaaS solution. The Current toolset is used as a shared service by a number of internal departments. We are looking to procure a SaaS solution in order to minimise upgrade costs / impacts, increase ease of use and reporting efficiencies and reduce internal administration.
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
26 Jul 2017
Opportunity notice on Contracts Finder
Tender notice · Web page
BIG001-0802 Invitation to Tender
Not provided
BIG001-0802 Invitation to Tender
Bidding documents · Word document
Clarification 1 - BIG001-0802
Not provided
Clarification 1 - BIG001-0802
Clarifications · PDF
Clarification 1 - BIG001-0802
Not provided
Clarification 1 - BIG001-0802
Clarifications · PDF
Clarification 2 - BIG001-0802
Not provided
Clarification 2 - BIG001-0802
Clarifications · PDF
Awarded contract notice on Contracts Finder
26 Jul 2017
Awarded contract notice on Contracts Finder
Award notice · Web page
Clarification 1 - BIG001-0802
Not provided
Clarification 1 - BIG001-0802
Clarifications · PDF
Clarification 2 - BIG001-0802
Not provided
Clarification 2 - BIG001-0802
Clarifications · PDF
Contains public sector information licensed under the Open Government Licence v3.0.