Contact Centre as a Service - Product
SLC has procured a new Contact Centre as a Service - Product. This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C. Contract has a 36 month initial term, with 2 x 12 month extension options. Pricing is consumption based. Value of this notice is the total contract value including extension options.
Buyer
STUDENT LOANS COMPANY LIMITED
Value
£5,532,977
Published
7 Jul 2026
Closes
31 Jan 2026
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
14 Jun 2026
Contract ends
14 Jun 2029
CPV classifications
48510000
Communication software package
Lots
Lot default Contact Centre as a Service - Product
£5,532,977
SLC has procured a new Contact Centre as a Service - Product. This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C. Contract has a 36 month initial term, with 2 x 12 month extension options. Pricing is consumption based. Value of this notice is the total contract value including extension options.
Delivery: United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
7 Jul 2026
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.