Customer Journey Mapping 2023
Customer journey mapping is a key component of the customer experience engine, which will drive customer-centricity within the business, and which will help improve the customer focus of our transformation programme.
Buyer
National Highways
Value
£400,000
Published
29 Aug 2023
Closes
30 Jul 2023
Procurement details
Source
Contracts Finder
Region
Birmingham
Procurement method
Selective
Category
Services
Contract starts
30 Jul 2023
Contract ends
31 Jul 2025
CPV classifications
73110000
Research services
Lots
Lot default Customer Journey Mapping 2023
£400,000
Customer journey mapping is a key component of the customer experience engine, which will drive customer-centricity within the business, and which will help improve the customer focus of our transformation programme.
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
29 Aug 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.