Insight and Performance Programme KPI and Metric Definition
The Buyer is facing a significant pressure to stabilise services and improve performance effectivenessin the wake of the pandemic; respond to a surge in demand; and address growing backlogs across productsIn response to this, the Permanent Secretary commissioned the data reviewto better under-stand and identify how the Department can:o allocate resource to meet Buyer's strategic objectives in the most effective way; and o monitor performance, produc-tivity and effectiveness of Buyer service delivery teams. Through...
Buyer
Department for Work & Pensions
Value
£2,455,845
Published
9 Aug 2022
Closes
28 Jul 2022
Procurement details
Source
Contracts Finder
Region
Westminster
Procurement method
Selective
Category
Services
Contract starts
31 Jul 2022
Contract ends
31 Mar 2023
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Insight and Performance Programme KPI and Metric Definition
£6,665,865
The Buyer is facing a significant pressure to stabilise services and improve performance effectivenessin the wake of the pandemic; respond to a surge in demand; and address growing backlogs across productsIn response to this, the Permanent Secretary commissioned the data reviewto better under-stand and identify how the Department can:o allocate resource to m...
Delivery: London · United Kingdom, London, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
9 Aug 2022
Awarded contract notice on Contracts Finder
Award notice · Web page
n/a
Not provided
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Contains public sector information licensed under the Open Government Licence v3.0.