Out of Hours Call Handling Service 2023
CHP has an in-house Customer Resolution Centre (CRC) which handles all incoming calls to CHP between the hours of 8am to 5pm Monday to Friday. CHP are looking for a call centre that can manage out of hours calls from our residents during the hours of 5pm - 8am to include weekends, bank holidays, Christmas and New Year. These calls include emergency repairs, and signposting to relevant organisations/agencies when the Customer Resolution Centre is not open. CHP require the provider to have an allocated telephone at t...
Buyer
CHP
Value
£132,000
Published
9 Nov 2023
Closes
7 Dec 2023
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79510000
Telephone-answering services
Lots
Lot default Out of Hours Call Handling Service 2023
£132,000
CHP has an in-house Customer Resolution Centre (CRC) which handles all incoming calls to CHP between the hours of 8am to 5pm Monday to Friday. CHP are looking for a call centre that can manage out of hours calls from our residents during the hours of 5pm - 8am to include weekends, bank holidays, Christmas and New Year. These calls include emergency repairs,...
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
9 Nov 2023
Opportunity notice on Contracts Finder
Tender notice · Web page
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