Milton Keynes Council - Hybrid Post Solution

Milton Keynes Council is running this soft market test to help us gain an understanding of the market and current technological capabilities to help us inform the strategy for Council's Hybrid Post Solution to: • reduce the quantity and cost of paper-based communication (to help deliver MK Sustainability Strategy, 2019-2050) • Improve Customer Service and the efficiency of all services - Customers have told us they prefer digital contact methods • Nudge/influence channel shift to online contact methods that a...