Customer Services AI Agent
Doncaster Borough Council ("The Council") invite detailed proposals to provide Doncaster Council with a solution that will deliver AI (Artificial Intelligence) across a number of different channels including Voice over Telephony; the council has a chat bot solution using Google DialogFlow that is used on Amazon Alexa. Initially we will require Telephony using a specific service area, which is Waste and Recycling. However, depending on the success of this first integration the council expects the provided solution s...
Buyer
Doncaster MBC
Value
£65,000
Published
7 Oct 2020
Closes
17 Aug 2020
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
31 Aug 2020
Contract ends
1 Sept 2022
CPV classifications
48000000
Software package and information systems
Lots
Lot default Customer Services AI Agent
£65,000
Doncaster Borough Council ("The Council") invite detailed proposals to provide Doncaster Council with a solution that will deliver AI (Artificial Intelligence) across a number of different channels including Voice over Telephony; the council has a chat bot solution using Google DialogFlow that is used on Amazon Alexa. Initially we will require Telephony usin...
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
7 Oct 2020
Awarded contract notice on Contracts Finder
Award notice · Web page
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Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.