Awarded Contractocds-b5fd17-5f49ab11-a367-44c7-b585-730be4d66989

Leisure Services Digital Member Prospect System

We require a digital system deployable and scalable across 14 leisure centres to manage prospective members through our membership onboarding process. The system should allow multiple staff members to use the system at once. The system should allow monitoring and reporting of the onboarding process and trigger escalation following failed SLAs. The system must capture enquiries. The enquiry method requires embedding into various digital solutions, such as web pages, emails, apps etc. The system must automatically tr...

Buyer

Durham County Council

Value

£274,078

Published

6 Feb 2023

Closes

30 Jan 2023

Procurement details

Source

Contracts Finder

Region

Durham CC

Procurement method

Selective

Category

Services

Contract starts

1 Feb 2023

Contract ends

31 Jan 2028

CPV classifications

48000000

Software package and information systems

Lots

Lot default Leisure Services Digital Member Prospect System

£274,078

We require a digital system deployable and scalable across 14 leisure centres to manage prospective members through our membership onboarding process. The system should allow multiple staff members to use the system at once. The system should allow monitoring and reporting of the onboarding process and trigger escalation following failed SLAs. The system mus...

Delivery: England · United Kingdom, England, United Kingdom

Awarded contract notice on Contracts Finder

6 Feb 2023

Awarded contract notice on Contracts Finder

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.