Leisure Services Digital Member Prospect System
We require a digital system deployable and scalable across 14 leisure centres to manage prospective members through our membership onboarding process. The system should allow multiple staff members to use the system at once. The system should allow monitoring and reporting of the onboarding process and trigger escalation following failed SLAs. The system must capture enquiries. The enquiry method requires embedding into various digital solutions, such as web pages, emails, apps etc. The system must automatically tr...
Buyer
Durham County Council
Value
£274,078
Published
6 Feb 2023
Closes
30 Jan 2023
Procurement details
Source
Contracts Finder
Region
Durham CC
Procurement method
Selective
Category
Services
Contract starts
1 Feb 2023
Contract ends
31 Jan 2028
CPV classifications
48000000
Software package and information systems
Lots
Lot default Leisure Services Digital Member Prospect System
£274,078
We require a digital system deployable and scalable across 14 leisure centres to manage prospective members through our membership onboarding process. The system should allow multiple staff members to use the system at once. The system should allow monitoring and reporting of the onboarding process and trigger escalation following failed SLAs. The system mus...
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
6 Feb 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.