GB-London: User Research Programme

NOTE: This notice was updated on 03 July 2018 for the following reason: This notice was published in error as the tender exercise is not yet ready, and the tender opportunity will be re-submitted within the next 10 - 14 daysIWM launched a redesigned web presence at www.iwm.org.uk in January 2018. We would now like to set up a rolling programme of user research to understand how our users interact with the site, the usability issues they face and verify whether the user journeys they take reflect the ones we designe...