Conversation Analysis and Improvement
The objective of the improve customer experience project is to improve the experience of people providing feedback to the CQC about their experiences of health and social care services, and also tin increase the efficiency and effectiveness of the ways in which the CQC uses this insight to achieve its regulatory purpose. The CQC wants to improve the customer experience of people providing feedback about the care they have experience or witnessed in order to: 1. Encourage more people to give the CQC good quality fee...
Buyer
Care Quality Commission
Value
£49,850
Published
18 Nov 2016
Closes
18 Dec 2014
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other
Category
Services
Contract starts
6 Apr 2015
Contract ends
30 Jun 2015
CPV classifications
73000000
Research and development services and related consultancy services
Lots
Lot default Conversation Analysis and Improvement
£49,850
The objective of the improve customer experience project is to improve the experience of people providing feedback to the CQC about their experiences of health and social care services, and also tin increase the efficiency and effectiveness of the ways in which the CQC uses this insight to achieve its regulatory purpose. The CQC wants to improve the customer...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
11 May 2015
Awarded contract notice on Contracts Finder
Award notice · Web page
Care Quality Commission Conversation Analysis and Improvement
Not provided
Care Quality Commission Conversation Analysis and Improvement
Application/pdf · PDF
Contains public sector information licensed under the Open Government Licence v3.0.