TfL 90865 Lot 2: Task B - Bus Mystery Traveller Survey (MTS), Bus Stations MTS and Oyster Ticket Stop Survey
Provision of Bus Stations MTS and Oyster Ticket Stop Survey - research is conducted using âmystery shoppingâ techniques to monitor standards of service and highlight any areas where improvements can be made. The research provides data for performance measurement and target setting giving TfL management and Contractors the ability to monitor and improve the customer experience.
Buyer
TRANSPORT FOR LONDON
Value
£3,436,383
Published
18 Nov 2016
Closes
1 Apr 2015
Procurement details
Source
Contracts Finder
Region
London
Procurement method
Other
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79311000
Survey services
Lots
Lot default TfL 90865 Lot 2: Task B - Bus Mystery Traveller Survey (MTS), Bus Stations MTS and Oyster Ticket Stop Survey
£3,436,383
Provision of Bus Stations MTS and Oyster Ticket Stop Survey - research is conducted using âmystery shoppingâ techniques to monitor standards of service and highlight any areas where improvements can be made. The research provides data for performance measurement and target setting giving TfL management and Contractors the ability to monitor and improve t...
Delivery: London · United Kingdom, London, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
1 Mar 2016
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.