Customer Experience Mapping
HM Land Registry (HMLR) serves a diverse customer base which has, or acts for others which have, interests in land and property. The organisation receives both requests for information (to read information from the Land Register) and registration applications (to create or change the Land Register). These requests are in high volumes, with 100,000 information requests per day (mostly automated and on line) and 20,000 registration applications per day. There are 24m registered title holders in England and Wales and...
Buyer
HER MAJESTYS LAND REGISTRY
Value
£0
Published
1 May 2018
Closes
8 Dec 2017
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
3 Jan 2018
Contract ends
30 Jun 2018
CPV classifications
79342300
Customer services
Lots
Lot default Customer Experience Mapping
£1
HM Land Registry (HMLR) serves a diverse customer base which has, or acts for others which have, interests in land and property. The organisation receives both requests for information (to read information from the Land Register) and registration applications (to create or change the Land Register). These requests are in high volumes, with 100,000 informatio...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
7 Dec 2017
Opportunity notice on Contracts Finder
Tender notice · Web page
Customer Experience Mapping ITT
Not provided
Customer Experience Mapping ITT
Tender notice · Word document
HMLR Customer Experience Mapping Clarifications 21.11.17
Not provided
HMLR Customer Experience Mapping Clarifications 21.11.17
Clarifications · Word document
HMLR Clarification Question and Answers 29.11.17
Not provided
HMLR Clarification Question and Answers 29.11.17
Clarifications · Word document
HMLR Clarifications 30.11.17
Not provided
HMLR Clarifications 30.11.17
Clarifications · Word document
HMLR Clarifications updated 04.12.17
Not provided
HMLR Clarifications updated 04.12.17
Clarifications · Word document
HMLR Final Clarifications
Not provided
HMLR Final Clarifications
Clarifications · Word document
Awarded contract notice on Contracts Finder
1 May 2018
Awarded contract notice on Contracts Finder
Award notice · Web page
HMLR Clarifications updated 04.12.17
Not provided
HMLR Clarifications updated 04.12.17
Clarifications · Word document
HMLR Final Clarifications
Not provided
HMLR Final Clarifications
Clarifications · Word document
Contains public sector information licensed under the Open Government Licence v3.0.