Audience Services
BBC Audience Services is the 'front door' for the public when contacting the BBC. The contact centre covers a wide range of services for the BBC - 17 in all - ranging from the high profile Complaints service (regulated by Ofcom) through technology support services (such as Reception Advice and iPlayer support) to more light hearted and heart-warming services (such as Enquiries or Appreciations). We are available to the public 24 hours a day, 7 days a week and 365 days a year, utilising various contact channels - bo...
Buyer
British Broadcasting Corporation (BBC)
Value
£35,000,000
Published
9 Jun 2017
Closes
10 Jul 2017
Procurement details
Source
Contracts Finder
Region
Westminster
Procurement method
Other
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot default Audience Services
£35,000,000
BBC Audience Services is the 'front door' for the public when contacting the BBC. The contact centre covers a wide range of services for the BBC - 17 in all - ranging from the high profile Complaints service (regulated by Ofcom) through technology support services (such as Reception Advice and iPlayer support) to more light hearted and heart-warming services...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
9 Jun 2017
Opportunity notice on Contracts Finder
Tender notice · Web page
BravoSolution eSourcing Portal
Not provided
BravoSolution eSourcing Portal
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.