IVR Payment System

The payment card industry (PCI) has data security standards (DSS) to safeguard credit card and cardholder data against breech and other forms of unauthorised access. KCC telephony payments must be PCI compliant and therefore not record the customer card details or sensitive authentication data in the recording of the call or to the advisor. A system is required to ensure card transactions can be completed over the phone. This system must have the following requirements: • Card details are entered via the keypad b...