Repairs Portal/Chatbot
⢠To provide a portal for customers to log and track repairs. ⢠To replace the existing Salix built chatbot/repairs portal. To award the contract to Hallnet Limited Only one bidder provided a response to the RFQ out of 5, because of this extensive product testing has been carried out post-RFQ and all key stakeholders are comfortable that the product is fit-for-purpose.
Buyer
Salix Homes Limited
Value
£78,618
Published
18 Apr 2024
Closes
20 Nov 2023
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Limited
Category
Services
Contract starts
8 Apr 2024
Contract ends
8 Apr 2027
CPV classifications
48332000
Scheduling software package
Lots
Lot default Repairs Portal/Chatbot
£78,618
⢠To provide a portal for customers to log and track repairs. ⢠To replace the existing Salix built chatbot/repairs portal. To award the contract to Hallnet Limited Only one bidder provided a response to the RFQ out of 5, because of this extensive product testing has been carried out post-RFQ and all key stakeholders are comfortable that the product is f...
Delivery: North West · United Kingdom, North West, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
18 Apr 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
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