Expression of Interest Request: Specialist Customer Complaint Handlers
We are seeking Expressions of Interest for the following opportunity: The appointment of Specialist Customer Complaint Handling Service Provider To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCWater meeting its operational business plan (OBP) performance and satisfaction targets. Additional information: To access this opportunity and s...
Buyer
CCW
Value
£400,000
Published
29 Jan 2019
Closes
29 Jan 2019
Procurement details
Source
Contracts Finder
Region
Birmingham
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
65100000
Water distribution and related services
Lots
Lot default Expression of Interest Request: Specialist Customer Complaint Handlers
£400,000
We are seeking Expressions of Interest for the following opportunity: The appointment of Specialist Customer Complaint Handling Service Provider To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential...
Delivery: East Midlands · United Kingdom, East of England · United Kingdom, London · United Kingdom, North East · United Kingdom, North West · United Kingdom, South East · United Kingdom
Documents
Unlock document linkFuture opportunity notice on Contracts Finder
29 Jan 2019
Future opportunity notice on Contracts Finder
Planned procurement notice · Web page
Link to eSourcing Portal
Not provided
Link to eSourcing Portal
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.