GB-London: Information and advice business case, evidence of return on investment, and benchmarking

Adult social care information and advice are essential and getting them right means that people are more likely to be able to make informed choices and access the right support at the right time and place. This can make a big difference for someone and ultimately can improve their health and wellbeing. It also helps councils to manage and prioritise their assessment processes and resources. For councils to be able to improve their strategic management of information and advice, we believe that the IAMA can be suppl...