R5407 CRM for Tower Hamlets

The deliverable for this project is a fully-functional CRM (Customer Relationship Management) system, operating as a back office system with a clean and full integration to the London Borough of Tower Hamlets website, and other existing back office systems. The system should support Tower Hamlets ambition to provide a modern digital service to its residents and customers; to provide effective and efficient workflows and data sharing; and to provide data for insight and evidence driven decision making. More informat...