User Research to Support Social Care Platforms Programme

Essex County Council is running a Social Care Platform Programme (SCPP) focused on the future of the platforms used by Adult and Children's Social Care and other corporate teams. An internal team is working to validate and prioritise the requirements for social care and other corporate teams. To inform this work, we want to run some research to help us understand the experiences and needs of users. The audience groups that need to be considered for this discovery are: • Service users • Carers • Care providers...