Developing Personalised Markets In the Bi-Borough

The Bi-Borough (Westminster City Council and the Royal Borough of Kensington & Chelsea) is undertaking work to understand local care and support markets. This includes existing and potential social care providers. Our aim is to stimulate a diverse range of services, to ensure that residents (including current service users and their carers) have choice and control over how their needs are met. The Bi-Borough is also investing into digital developments, including an e-marketplace and self-service tools to transform...