Provision of an Employee Assistance Programme (EAP)

The University employees approximately 2500 employees predominantly based within the West Midlands region in Walsall, Wolverhampton and Telford. A very small number of staff are based overseas. The University is seeking to contract with an EAP supplier to deliver an effective EAP service to the University’s employees; however use of the service will not be mandatory. Pass/Fail requirements are as follows: • Accreditation to ISO 9001-2008 ( a quality management standard for all procedures and policies including...