In journey' Customer insight 2021
The aim of the research is to design, undertake and report on 'in journey' customer insight to gain a customer perspective of major scheme roadworks on the strategic road network on an ongoing, monthly basis. The purpose of the research is to provide project teams with data and recommendations, that are used to drive improvements on individual schemes in order to increase customer satisfaction of roadworks Additional information: Name of Framework CCS RM6018
Buyer
Highways England
Value
£300,000
Published
11 Jun 2021
Closes
31 Mar 2021
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
8 May 2021
Contract ends
10 May 2021
CPV classifications
79000000
Business services: law, marketing, consulting, recruitment, printing and security
Lots
Lot default In journey' Customer insight 2021
£300,000
The aim of the research is to design, undertake and report on 'in journey' customer insight to gain a customer perspective of major scheme roadworks on the strategic road network on an ongoing, monthly basis. The purpose of the research is to provide project teams with data and recommendations, that are used to drive improvements on individual schemes in ord...
Documents
Unlock document linkAwarded contract notice on Contracts Finder
11 Jun 2021
Awarded contract notice on Contracts Finder
Award notice · Web page
Untitled document
Not provided
Award notice · PDF
Epims Link
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Epims Link
Award notice
Contains public sector information licensed under the Open Government Licence v3.0.