Provision of Research to Support the 2 Year Operational Review of the Merlin Standard

The main aim of the research is to develop a detailed understanding of the Merlin Standard, how it operates, how it could be improved, and the role of Commissioners. The research aims to explore and establish the perspectives of Merlin Standard customers and stakeholders on: The operation of the standard; Whether it meets current and future requirements and how it can be improved; The role of Commissioners. The evidence gained from this research will help inform decision on the content and structure of the Merlin S...