Information, Advice and Support Service (IASS) Soft Market testing

The Children and Families Act (2014) requires local authorities to provide children and young people with Special Educational Needs (SEN) or disabilities, and their parents and carers with information and advice about matters relating to their SEN or disabilities. The SEN Code of Practice (2015) states that Information, Advice and Support (IASS) should be provided through a dedicated and easily identifiable service and should be impartial, confidential, accessible, and should have the capacity to handle face-to-fac...