Provision of Front Office Counter Service - PS/23/205
The Front Office Counter Service (FOCS) provides face-to-face services for both Driver and Vehicle transactions on behalf of DVLA. The service is for those customers who are unable or are unwilling to use the online service.
Buyer
Driver and Vehicle Licensing Agency
Value
£39,100,000
Published
30 Sept 2025
Closes
25 Oct 2023
Procurement details
Source
Contracts Finder
Region
Swansea
Procurement method
Selective
Category
Services
Contract starts
31 Mar 2024
Contract ends
31 Mar 2027
CPV classifications
79342300
Customer services
Lots
Lot default Provision of Front Office Counter Service - PS/23/205
£39,900,000
The Front Office Counter Service (FOCS) provides face-to-face services for both Driver and Vehicle transactions on behalf of DVLA. The service is for those customers who are unable or are unwilling to use the online service.
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
30 Sept 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
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Not provided
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Contains public sector information licensed under the Open Government Licence v3.0.