Workforce Management
The Supplier will provide Workforce Management (WFM) services which includes the following features: dynamic demand forecast, resource scheduling and a reporting tool. The WFM service will support c.25k HMRC users, and is critical to multiple groups as they undergo a period of operational transformation. Additional information: The maximum total value of this contract is £3,595,264.00. This figure is calculated as follows: 12 month (1y) contract term value = £1,176,624.00 2 x 12 month optional extensions value =...
Buyer
H M REVENUE & CUSTOMS
Value
£3,595,264
Published
21 Jun 2023
Closes
15 May 2023
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
31 May 2023
Contract ends
31 May 2024
CPV classifications
72260000
Software-related services
Lots
Lot default Workforce Management
£3,595,264
The Supplier will provide Workforce Management (WFM) services which includes the following features: dynamic demand forecast, resource scheduling and a reporting tool. The WFM service will support c.25k HMRC users, and is critical to multiple groups as they undergo a period of operational transformation. Additional information: The maximum total value of thi...
Delivery: United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
21 Jun 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Redacted version of the Call Off Order Form
Not provided
Redacted version of the Call Off Order Form
Contract signed · PDF
Contains public sector information licensed under the Open Government Licence v3.0.