MASCOT TELECARE CALL HANDLING SYSTEM
The London Borough of Merton invites suitably qualified and experienced providers to tender for the provision of a platform with an operating connection which contains software, IT and telephony components. All calls are to be routed, recorded and processed and it is essential that the system will provide information and management reports to monitor the effectiveness of all aspects of the service. MASCOT Telecare is a service provided by the London Borough of Merton. Merton requires a fully comprehensive Assisted...
Buyer
London Borough of Merton
Value
£115,239
Published
18 Nov 2016
Closes
18 May 2015
Procurement details
Source
Contracts Finder
Region
Merton, Kingston upon Thames and Sutton
Procurement method
Not Specified
Category
Services
Contract starts
31 Aug 2015
Contract ends
31 Aug 2018
CPV classifications
98000000
Other community, social and personal services
Lots
Lot default MASCOT TELECARE CALL HANDLING SYSTEM
£115,239
The London Borough of Merton invites suitably qualified and experienced providers to tender for the provision of a platform with an operating connection which contains software, IT and telephony components. All calls are to be routed, recorded and processed and it is essential that the system will provide information and management reports to monitor the eff...
Delivery: London · United Kingdom, London, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
17 Apr 2015
Awarded contract notice on Contracts Finder
Award notice · Web page
Provider contract link
Not provided
Provider contract link
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.