Unified Communications
Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot 5 for the provision of Unified Communication. The scope of service include the maintenance of all incoming telephone extension lines (DDI) for staff, Contact Centre module and call routing, resilience for the Agile cloud platform in case of emergencies and scheduled upgrades, PCI telephone compliance software, activating Web chat and Call recording functionality as part of the phone system It is our intention to award the con...
Buyer
Charnwood Borough Council Recycling
Value
£508,000
Published
10 May 2019
Closes
28 Mar 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
6 Apr 2019
Contract ends
7 Apr 2023
CPV classifications
51340000
Installation services of line telephony equipment
Lots
Lot default Unified Communications
£508,000
Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot 5 for the provision of Unified Communication. The scope of service include the maintenance of all incoming telephone extension lines (DDI) for staff, Contact Centre module and call routing, resilience for the Agile cloud platform in case of emergencies and scheduled up...
Delivery: East Midlands · United Kingdom, East Midlands, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
10 May 2019
Awarded contract notice on Contracts Finder
Award notice · Web page
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