Out of Hours Tooling - Request for Information (RFI)

The BBC would welcome responses to this request for information (RFI) in order to inform our thinking prior to any potential procurement exercise. The scope of this RFI is to investigate solutions to assist engineers who are on an out of hours support rota. The high level requirement scope covers: - Scheduling management: o Rota management and organisation of out of hours engineers into teams/groups to support products/services etc - Call out management: o Phone numbers that route to whoever is on call (one per tea...