Homes England - Customer Service Improvement
The Agency are looking to set out the strategy for customer service improvement, particularly focussed on arrears handling. A paper that outlines the strategy and focus areas needs to be developed covering: ⢠Size & scale of portfolio ⢠Arrears definitions ⢠Visual end-end continuum for arrears ⢠Summary level Gantt chart project summary to achieve the full end-end ⢠Full RAID view Awarded via CCS MCF3.
Buyer
Homes England (the name adopted by the Homes and Communities Agency)
Value
£24,000
Published
15 Aug 2024
Closes
30 Jul 2024
Procurement details
Source
Contracts Finder
Region
Tyneside
Procurement method
Direct
Category
Services
Contract starts
31 Jul 2024
Contract ends
30 Aug 2024
CPV classifications
79000000
Business services: law, marketing, consulting, recruitment, printing and security
Lots
Lot default Homes England - Customer Service Improvement
£24,000
The Agency are looking to set out the strategy for customer service improvement, particularly focussed on arrears handling. A paper that outlines the strategy and focus areas needs to be developed covering: ⢠Size & scale of portfolio ⢠Arrears definitions ⢠Visual end-end continuum for arrears ⢠Summary level Gantt chart project summary to achieve t...
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
15 Aug 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
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