Awarded Contractocds-b5fd17-4c9be80e-a4c6-4127-ad3c-57433ac00be8

Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council

Awarded Contract - the contract has been awarded to a supplier. Hertfordshire County Council has directly awarded a contract using CCS Framework RM6181 for the Provision of Outsourced Contact Centre and Business Services, Lot 1 Contact Centres. The successful supplier is Serco Limited. The Contract period will be for twelve months.

Buyer

HERTFORDSHIRE COUNTY COUNCIL

Value

£4,742,285

Published

4 May 2023

Closes

27 Mar 2023

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

31 Mar 2023

Contract ends

31 Mar 2024

CPV classifications

79512000

Call centre

Lots

Lot default Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council

£4,742,285

Awarded Contract - the contract has been awarded to a supplier. Hertfordshire County Council has directly awarded a contract using CCS Framework RM6181 for the Provision of Outsourced Contact Centre and Business Services, Lot 1 Contact Centres. The successful supplier is Serco Limited. The Contract period will be for twelve months.

Delivery: East of England · United Kingdom, East of England, United Kingdom

Awarded contract notice on Contracts Finder

4 May 2023

Awarded contract notice on Contracts Finder

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.