The Provision of Resource Augmentation Services for UC Administration
Awarded Contract Notice for the provision of telephony helpline services to provide customers with information about Universal Credit particularly focusing on payments, earning, how to claim, health & complex needs and appointments. Additional information: Redacted Contract document attached
Buyer
Department for Work & Pensions
Value
£25,291,201
Published
18 Jun 2020
Closes
20 Apr 2020
Procurement details
Source
Contracts Finder
Region
Westminster
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot default The Provision of Resource Augmentation Services for UC Administration
£25,291,201
Awarded Contract Notice for the provision of telephony helpline services to provide customers with information about Universal Credit particularly focusing on payments, earning, how to claim, health & complex needs and appointments. Additional information: Redacted Contract document attached
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
18 Jun 2020
Awarded contract notice on Contracts Finder
Award notice · Web page
n/a
Not provided
n/a
Tender notice · PDF
Contains public sector information licensed under the Open Government Licence v3.0.